Account and sign-in help
We can help with account access, invitation codes, Sign in with Apple, Google sign-in, email login, and switching between the iOS app, web dashboard, and Chrome extension.
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Task Monkey Support
Important: Task Monkey is an independent tool and is not affiliated with, endorsed by,
or sponsored by Amazon. We help users monitor eligible purchases and communicate with retailer support,
but any refund, courtesy credit, price adjustment, or return outcome depends on the retailer's policies
and support decision.
Help with Amazon price drop tracking and AI refund assistance.
Need help signing in, scanning recent Amazon orders, reviewing a detected price drop, understanding credits, or managing your iOS app and Chrome extension setup? Contact Task Monkey support and we will help you get unstuck.
Price drop scans
If your Amazon order scan is stuck, missing an item, or showing an unexpected price difference, send the email on your Task Monkey account and a short description of what happened.
Refund and courtesy credit requests
Task Monkey uses AI to help identify eligible price drops and prepare clear requests for a refund, courtesy credit, or other adjustment. Retailer decisions are case-by-case and results are not guaranteed.
Credits, billing, and receipts
Contact us if you have questions about Task Monkey credits, success fees, receipts, payment issues, or a charge you do not recognize.
Privacy and data requests
To review, correct, export, or delete your Task Monkey account data, email us from the address on your account. You can also review our Privacy Policy.
What to include
- Your Task Monkey account email.
- The device or browser you used.
- The order or item issue, without sharing payment card details.
- Any screenshot that helps explain the problem.