FAQ

Recharge FAQ

Here are the top questions people ask before adding balance.

What does Task Monkey do?

Did you know you can get a refund when something you bought gets cheaper? Most people don't — but stores like Amazon will often refund the difference if a product's price drops soon after your purchase. The problem is, you have to notice it yourself and ask customer service, which takes time.

Task Monkey does that for you automatically. It scans your Amazon orders, finds price drops, and chats with support on your behalf — so you get your money back without lifting a finger.

Why do I need to pre-pay before using Task Monkey?

When Task Monkey helps you get a refund, the money goes directly back to your Amazon account — not to us. That's why we ask you to pre-pay a small balance first. It covers the service fee only if we successfully claim a refund for you.

If we don't get you any refund, your balance stays the same. You can use it for future refunds, and it never expires.

Where does the refund from Amazon go?

Amazon sends your refund straight to your original payment method — for example, your credit card, debit card, or Amazon gift balance.

Task Monkey never touches your money. It just helps trigger the refund conversation with Amazon's system or agents.

Ready to start saving?

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